Satisfaction Guarantee

Every purchase you make at is covered by our satisfaction guarantee. If you are not completely satisfied,plase contact us within 30 days. Providing the product is in resalable condition we will exchange or provide a refund* (see our full return policy).  

We stand behind every purchase you make with us. We Guarantee It! We promise to provide excellent value on high-quality merchandise at everyday low prices backed by exceptional customer support. At Heartland Vet Supply and Pharmacy, your satisifaction is our number one priority. Join the thousands of pet owners that rely everyday on Heartland Vet Supply and Pharmacy for their pet prescriptions, medications and supplies. 

Heartworm Prevention Guarantee

If you have purchased a heartworm preventative from us here at Heartland Veterinary Supply & Pharmacy, and your pet has contracted heartworm while on continuous use of the purchased preventative on a MONTHLY basis, you could be eligible for treatment reimbursement.  In order to receive reimbursement, you must provide proof of a negative heartworm test completed within 9 months prior to your pet starting treatment purchased from Heartland Veterinary Supply & Pharmacy. We will also need to see confirmation of a current  heartworm test showing positive results. Upon evaluation of your case, Heartland Veterinary Supply and Pharmacy will reimburse for the cost of your pets heartworm treatment. Reimbusement is limited up to $700.00 per pet as a credit on your account at
*If more than 1 pet has positive test results, we will need proof for each pet.*