Heartland Veterinary Suppply & Pharmacy
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SHIPPING POLICY

Orders received before 1:00pm M-F (CST) will be processed that same business day. Ground orders generally follow this guideline:


All shipping charges are based on total dollar amount. NO FOB CHARGES apply, unless the order is shipping to Alaska, Hawaii, Puerto Rico or Virgin Islands.

ALL ORDERS SHIPPING TO ALASKA, HAWAII, PUERTO RICO or VIRGIN ISLANDS WILL BE CHARGED A MINIMUM OF $8.95 ON ORDERS UNDER 2 LBS.
ORDERS OVER 2 LBS WILL BE CHARGED ACTUAL FREIGHT.

and DO NOT qualify for free shipping
Actual shipping rate will be added to your order and you will be notified of the difference 


We ship only to United States. Limited items can be shipped to Puerto Rico (no prescription items) -- please call to place order.

  Over $75 Under $75
Standard Shipping* FREE $7.95
Overnight Delivery
(Vaccines Only)
$29.95 $29.95


Free shipping on non-vaccine orders of $75 or more (before tax). Orders that qualify for free shipping will be shipped ground, or best way. Valid for contiguous USA orders only (AK, HI, PR and VI not included).

Please note that any order valued at over $400.00 requires a signature upon delivery.
You will need to have your order sent to an address where somebody will be able to sign for it. 

Fed Ex requires that any insured package over this amount must be signed for, NO EXCEPTIONS.  If a package is delayed due to not having somebody available to sign for it, Heartland Veterinary Supply will not be held responsible for the delay and/or possible loss and/or replacement of use on refrigerated items.

Heartlandvetsupply.com is not responsible for misdirected or undeliverable packages.


VACCINE POLICY

To insure the integrity of the product, all vaccines are shipped Overnight Delivery Only in a cooling package on Mondays-Thursdays only (orders placed before 2:00pm Central Time). A $29.95 fee will be added to all vaccine orders if Overnight Delivery is not selected.

Expedited Vaccine Shipping Schedule


RETURN POLICY


Upon receipt of your order, if you are not completely satisfied, please contact us within 30 days. A return authorization number will be assigned, providing the product or products to be returned are in resalable condition. Product returned without a return authorization number or past the 30 day deadline will not be accepted for a refund or exchange. According to federal laws, once a prescription order has been filled, it is non-returnable.



Low Price Guarantee

Low Price Guarantee

If the item has this emblem, we will gladly match any competitors’ current advertised price.

Competitor must be based in the United States, sorry we cannot honor foreign country prices.

Free Shipping

Fast & Free Shipping

Orders received before 1:00pm M-F (CST) will be processed that same business day.

Free shipping on non-vaccine orders of $75 or more (before tax).

Satisfaction Guarantee

Satisfaction Guarantee

Every purchase you make at HeartlandVetSupply.com is covered by our satisfaction guarantee.

If you are not completely satisfied, please contact us within 30 days.

Heartland Veterinary Supply & Pharmacy is a Vet-VIPPS Accredited Pharmacy Veterinary-Verified Internet Practice Site

Because buying prescription drugs from the Internet is easy, finding a safe source for those medicines is not.

Vet VIPPS Accredited

Located in Hastings, Nebraska, Heartland Veterinary Supply & Pharmacy started as a Veterinary Clinic in 1981, specializing in the health and wellness of the equine, canine and feline species. We have a licensed Veterinarian and Pharmacist on site, as well as a helpful team with the knowledge and products you need to keep your horse, dog or cat healthy and happy. The Heartland Staff is dedicated to fast, courteous service. See what our customers are saying.

Compendium of Veterinary Products

Use the online Compendium of Veterinary Products to view prescription products Indications, Dosage, Precautions, Ingredients, and Side Effects

Shipping Policy
Return Policy
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Please Note: Images displayed for products may not be identical to the product that you receive, or reflect actual size or dosage.

PHONE: 800-934-9398 | FAX: 888-424-0484

EMAIL us at: info@heartlandvetsupply.com | 401 W. 33rd Street, Hastings, NE 68901

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