10:00 AM – 3:00 PM
CST M-F
Please contact our pharmacy at
800-934-9398 for any questions.
Any phone calls and/or emails left
before 3:00 PM CST will be returned that business day
-
calls/emails left after 3:00 PM CST
will be returned the next business day.
In the event of an emergency – please contact your local veterinarian immediately.
THIS IS TEMPORARY AND WE EXPECT TO HAVE CORRECTED IN THE NEXT 60-90 DAYS:
Arkansas, Kentucky, Louisiana, Maine, North Carolina
PLEASE NOTE... Before we can ship a prescription product, we must have your signed prescription. Prescription products are generally shipped 24 hours after the signed prescription form is received. Prescription Items are Not Returnable. Prescriptions are filled for animal use only written by a doctor of veterinarian medicine. No prescriptions will be filled for human use.
It’s easy to order prescriptions!
We’ll help you every step of the way -- Download Form Here
1. Place your order online or call us. Your order will ship after we receive the prescription.
2. Let us know how we will receive your animal’s prescription, if it’s not already on file with us.
Choose from one of the following options:
- Send us the original prescription by mail. Sorry, but we cannot accept Rx’s faxed directly from the client.
- Mail to 401 W 33rd Street • Hastings, NE 68901
- Ask your veterinarian to fax (888-424-0484), email pdf or jpeg (info@heartlandvetsupply.com) or call (800-934-9398) in the prescription to our pharmacy.
- Let us contact your veterinarian for you for prescription authorization.
- Send us your veterinarian’s phone and fax number
All prescriptions are good for one year from date on the prescription form or until refills have been filled.
IMPORTANT: Please do not attempt to fax a prescription yourself (unless you are a vet). We can only accept faxed prescriptions directly from the vet’s office. You must provide us with the following information unless you mail us the original prescription: Vet Clinic Name, Clinic Phone Number, Clinic Fax Number and your Pets Name. Without all this information, we cannot process your order.
Heartland Veterinary Supply & Pharmacy is a fully licensed pharmacy with a licensed pharmacist and veterinarians on staff.
You can rest assured that the medications we offer are exactly the same ones you would receive from your family veterinarian.
Name on License: Heartland Veterinary Pharmacy
Owner/Manager: Heartland Veterinary Supply Inc.
Address on License: 401 W 33rd St., Hastings Nebraska 68901
Telephone: 800-934-9398
License Type Community Pharmacy License
License Number: 2740
Date of Expiration: 07/01/2012
Compounded prescription products are no longer available at Heartland Veterinary Pharmacy.
Disposal of Products
Do you have any unused or expired
medications and are unsure of what to do with them?
Please click here to find
out how to properly dispose of them: http://www.fda.gov/forconsumers/consumerupdates/ucm101653.htm
Do you have questions on how to
properly dispose of needles, syringes, and other sharps?
Please click here for
more information: http://safeneedledisposal.org/









